Stellar Canberra Freeze Request Form
Please submit your freeze request at least 7 days before the intended freeze period. This ensures Stellar staff have sufficient time to process the request and address any issues.
• You may temporarily suspend your Membership Agreement at any time and for any reason for a fee of 35 cents per day, up to a maximum of 3 months in any 12-month period, so long as:
A. All Membership Fees are paid up to date at the time of your notice of suspension.
B. You may suspend your Membership Agreement by giving Stellar Canberra reception written notice (in advance) of your intention to suspend. The minimum freeze period is one billing period or 2 weeks if you have pre-paid your Membership Fees.
During any suspension made in accordance with these terms, the Fixed Term is extended for the length of the suspension.
You may suspend your Membership Agreement for a longer period should it be for a reason of temporary physical incapacity by providing a medical certificate to accompany your suspension application, this will need to be approved by management. No suspension fees will be charged in this circumstance.
Members who have exhausted their 84 Day freeze allocation can provide a medical cert and freeze for longer than 84 days (and will not be charged a Freeze Fee).